News Flash

We want to let you know about upcoming changes to trash, recycling, and yard waste collection in our community.

From January 1, 2025, our new contract will start with Whitetail Disposal, LLC. Under the new contract, there are some changes to how household waste will be collected.

Collection schedule changes

From January 1, 2025, all trash and recycling will be collected on the same day. The new collection day will be Tuesday. The first collection for 2025 will be Tuesday, January 7.

Yard waste will continue to be collected on specific weeks. The new collection calendar will be available soon. Additionally, yard waste must be placed in paper bags for collection. Bins will no longer be accepted.

Automated arm collection and bin delivery

Trash and recycling will be collected using trucks with an automated arm. This means trash and recycling will need to be placed in specific bins.

Each household will be issued two 96-gallon bins, one for trash and one for recycling. These will be delivered by Whitetail Disposal in early December. If you need a smaller bin, you’ll be able to request one from Whitetail Disposal. We’ll have more details about how to do this soon. 

Areas that can’t be serviced using an automated arm will continue to be collected manually. We’ll also have more details about this soon.

Bulk items

Each household can place out one bulk item per month and collection must be scheduled in advance with Whitetail Disposal. We’ll have more details on how to do this soon.

Reporting issues

From January 1, 2025, you’ll be able to report collection issues directly to Whitetail Disposal via phone or email. In the meantime, you can continue to report issues to us through our online form.

Bill payments

Trash payments will continue to be $95.00 per quarter. See the Sewer & Trash Billing page for more details.

We’re working closely with Whitetail Disposal to ensure a smooth transition and we’ll have more information available in the coming weeks. If you have questions, you can contact us at uwchlan@uwchlan.com